Responsible Gaming
Commitment
At r222, we believe gaming should be a source of enjoyment — not stress. Your safety and mental well-being are our top priority.
Our Responsibility Pledge
Online gaming is a form of entertainment — but for some players it can bring negative consequences. r222 always aims to ensure that every person using our platform plays safely and with awareness.
Responsible gaming is not just about following rules — it means knowing yourself, understanding your limits, and having the courage to seek help when needed. At r222, we have built an environment where you can freely manage your own gaming experience.
On this page you will find — how to set deposit limits, what self-exclusion is and how to use it, how to activate a time-out, the warning signs of gambling addiction, and where to contact for help.
Remember — always treat gaming as a form of entertainment. Never use gaming as a way to recover lost money. Only persons aged 21 or above (21+) are permitted to open an account at r222.
Protection Tools & Features
Set Deposit Limits
Decide for yourself the maximum amount you will deposit each day, each week, or each month. Setting a limit significantly reduces the risk of going beyond your budget. Let the r222 support team know and they will activate this limit on your account.
Time-Out Feature
Need a break for a few days? Through the time-out feature you can temporarily close your account for anywhere from 24 hours to 30 days. During this period you will not be able to log in or make deposits. Once the break ends, your account is automatically reactivated.
Self-Exclusion
Choose self-exclusion for a longer-term break. Send a request to [email protected] and your account will be fully closed for a set period of time. Promotional emails will not be sent during this period either.
Bet Limit Control
You can also control how much you wager at any one time. Playing within smaller limits means enjoying the game longer and keeping losses under control. Responsible gaming at r222 is smart gaming.
Review Your Gaming History
Log in to your account to view your complete history of deposits, withdrawals, and betting. Analyse your own patterns — being aware of how much time and money you are spending makes it easier to make informed decisions.
24/7 Support & Guidance
r222's live chat support is available around the clock. If you have any concerns about your gaming, do not hesitate to let us know. Support is available in both Bengali and English. Your information remains completely confidential.
Recognise the Warning Signs
If you notice the following signs in yourself, it is time to take a break and seek help.
You keep increasing your bets trying to recover lost money.
You want to stop gaming but cannot, or feel uncomfortable when you try.
You are hiding your gaming from family or friends.
You are betting with money meant for household or personal expenses.
You feel anxious, angry, or depressed when you cannot game.
Gaming is causing problems with your work, studies, or relationships.
Assess Yourself
Ask yourself the questions below. Honest answers are the foundation of your best decisions.
Do I enjoy gaming as entertainment, or do I use it as a way to relieve stress?
Do I play within a budget I set in advance?
Has my family or someone close to me ever been concerned because of my gaming?
Do I place more bets impulsively after losing?
Is my gaming affecting my daily responsibilities?
Can I stop on my own, or do I need someone else's help?
If the answer to any question concerns you, contact r222 support or temporarily pause your account. Asking for help is not weakness — it is courage.
How to Use Protection Tools
Contact Us via Live Chat
Access r222's 24/7 live chat and let us know your request. You can speak directly in Bengali. Your information will be kept completely private.
Send a Request by Email
Email [email protected] and specify which tool you need (deposit limit, time-out, or self-exclusion). The process is usually completed within 30 minutes to 3 hours.
Set the Duration or Limit
Clearly state how many days or what amount you want as your limit. For deposit limits, you can choose any option — daily, weekly, or monthly.
Receive Confirmation
After the r222 team processes your request, they will confirm it by email. For self-exclusion, cancellation before the set period ends is not possible.
Protection of Minors
Only persons aged 21 or above may open an account and play at r222. Age is verified at the time of account registration.
If someone under the age of 18 or 20 is in your household and uses the same device, make sure to log out of your account and never share your password.
Advice for parents and guardians: use parental control software to block online gaming sites. Keep your browser's private mode or safe search feature active.
If a minor attempts to open an account at r222 or has already done so, please notify us at [email protected] — we will take immediate action.
Help & Contact
If you feel that gaming is having a negative impact on your life or the life of someone close to you, do not face it alone — reach out for help.
Live Chat Support
r222's live chat is available at all times. Talk to us in Bengali about any gaming concerns — our team will guide you in the right direction.
Email Support
Send any request related to self-exclusion, account closure, or limits to:
[email protected]
Remember: Asking for help is a sign of strength. r222 is here for you — not just for gaming, but for your overall well-being. Never hesitate to get in touch with us.
Frequently Asked Questions
Play with Awareness, Stay Happy
Responsible gaming at r222 is not just a policy — it is our culture. Enjoy our games, and speak with support whenever you need to.