r222 Terms & Conditions

Definitions & Interpretation

The following terms are used in these Terms with the meanings given below:

• "Platform" refers to the r222 website, mobile application, and all related services.
• "Player" or "User" refers to the person who has registered on the Platform and is using its services.
• "Account" refers to a Player's personal registered profile on the Platform.
• "Services" refers to casino games, sports betting, live gaming, and other entertainment activities.
• "Bonus Funds" refers to additional credits awarded as part of a promotional offer, which become withdrawable after the specified wagering conditions are met.
• "Real Money" refers to actual funds deposited by the Player.

Eligibility & Registration

2.1 Age Requirement

r222 is for adult players only. By registering, you confirm that you are at least 21 years old. If it is later found that you are below this age limit, your account will be closed immediately and any winnings will be voided.

2.2 Registration Process

To create an account on the Platform, you must provide accurate and complete information. Each person may only operate one account. Opening more than one account under the same person's name is strictly prohibited and may result in account closure.

If any information provided at registration changes, you must notify r222 immediately. Providing false information carries the risk of account closure and forfeiture of funds.

2.3 Identity Verification

r222 may request identity verification documents at any time. These may include a national identity card, passport, or other government-issued documents. Withdrawals may be held until verification is complete.

Account Management

3.1 Account Security

It is your responsibility to keep your account password and login details completely confidential. Sharing your account with a third party is prohibited. If you suspect unauthorized access to your account, contact us immediately at [email protected].

You are fully responsible for all activities carried out from your account, unless it is proven that those activities were unauthorized.

3.2 Self-Exclusion

A Player may voluntarily suspend or permanently close their own account at any time. Please contact our 24/7 support team for assistance with this.

3.3 Multiple Account Prohibition

Each Player may only operate one account. Any attempt to create multiple accounts using the same IP address, device, bank account, or mobile number will result in all associated accounts being closed and funds may be forfeited.

Deposits & Withdrawals

4.1 Accepted Payment Methods

r222 currently accepts the following payment methods:

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer (major commercial banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank)

4.2 Deposit Limits

Deposits are generally credited to your account instantly. If there is any delay, please contact our support team.

4.3 Withdrawal Conditions

Withdrawal requests are processed only to verified payment methods. Account verification must be completed before withdrawals can be made. Wagering conditions for bonus funds must be met before withdrawal.

4.4 Third-Party Payments

Depositing or withdrawing funds through another person is strictly prohibited. All transactions must be made in the account holder's own name and through their own payment method.

Bonuses & Promotional Offers

5.1 Welcome Bonus

r222 offers new players a 150% bonus on their first deposit, up to a maximum of ৳20,000. For example:

• ৳1,000 deposit → ৳1,500 bonus → total ৳2,500
• ৳28,000 deposit → ৳20,000 bonus → total ৳48,000

5.2 Wagering Requirement

A 25x wagering requirement applies to bonus funds. The wagering requirement is calculated on the bonus amount only, not the total funds. Example:

By accepting a bonus, the above terms apply automatically.

5.3 Bonus Abuse

Abuse of the bonus system — such as opening an account solely to claim a bonus or claiming bonuses across multiple accounts — is strictly prohibited. r222 reserves the right to void bonuses if any unusual betting patterns are detected.

5.4 Other Promotional Offers

From time to time, r222 runs various promotional offers. Each offer has its own terms, which are published at the time the offer is announced. In the event of a conflict with the general terms, the offer-specific terms will take precedence.

Gaming Rules

6.1 Game Fairness

r222 follows a fair play policy. All games use a certified Random Number Generator (RNG) to ensure genuinely random outcomes. Game results cannot be predetermined in any way.

6.2 Betting Limits

Each game has its own minimum and maximum betting limits, which are displayed in the game interface. There is also an option to set weekly or monthly betting limits at the account level.

6.3 Technical Errors

In the event of a technical issue or disconnection during a game, r222 will take appropriate steps to determine the outcome of the affected round. If a game displays an incorrect result due to a software error, r222 reserves the right to void that result. In such cases, the wager will be refunded.

6.4 Game Provider Terms

The r222 platform offers games from various providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, PG Soft, JILI, Spribe, and Ezugi. The respective provider's own gaming rules also apply to those games.

Prohibited Activities

The following activities are strictly prohibited:

• Playing or managing an account on behalf of a minor (under 21 years of age)
• Registering with a false identity or using another person's identity
• Creating or operating multiple accounts
• Fraudulent activity involving the bonus system
• Using hacking tools, viruses, or any harmful software
• Playing using automated bots or scripts
• Money laundering or any illegal financial activity
• Attempting to manipulate game results
• Playing in coordinated groups against the platform (collusion)
• Using third-party payment methods

Privacy & Security

r222 treats the protection of your personal information as a top priority. We use SSL encryption technology to keep all data secure.

To learn more about how your personal information is collected, stored, and used, please read our Privacy Policy. The Privacy Policy is an integral part of these Terms.

We do not sell your information to third parties. However, we may be required to disclose information in response to legal requirements or requests from regulatory authorities.

Limitation of Liability

The r222 platform is provided on an "as is" basis. We are not responsible for the following:

• Game interruptions caused by internet connectivity issues
• Errors in third-party services or software
• Issues with the Player's own device
• Uncontrollable external circumstances (force majeure)

In any circumstances, r222's total liability shall not exceed the actual amount deposited by the Player during the relevant period. We are not liable for indirect or consequential losses.

Gambling carries financial risk. The possibility of losing money always exists and r222 does not control game outcomes.

Account Suspension & Closure

10.1 r222's Rights

r222 may suspend or close any account without prior notice in the following circumstances:

• Breach of any clause of these Terms
• Fraudulent or suspicious activity
• Provision of false information
• Suspicion of involvement in illegal activity
• Legal or regulatory requirements

10.2 Voluntary Account Closure

Any Player may close their account voluntarily. In this case, real money remaining in the account is withdrawable; however, any bonus funds with unmet wagering conditions will be forfeited.

Responsible Gaming

r222 takes responsible gaming very seriously. We believe gaming should be an entertainment activity and should never be a cause of financial hardship.

We provide players with the following features:

• Option to set deposit limits
• Option to set betting limits
• Option to set session time limits
• Option for temporary or permanent self-exclusion

If you feel that gaming is having a negative impact on your life or the life of someone close to you, please visit our Responsible Gaming page or contact the support team.

Changes & Contact

12.1 Changes to Terms

r222 reserves the right to modify these terms and conditions at any time. Players will be notified by email in the case of significant changes. Continued use of the platform after any changes will be considered as your acceptance of the new terms and conditions.

12.2 Applicable Law

These terms and conditions will be governed in accordance with the relevant applicable law. In the event of any dispute, both parties will first attempt to resolve the matter through discussion.

12.3 Contact

If you have any questions or concerns regarding these terms and conditions, please contact us:

• Email: [email protected]
• 24/7 Live Chat: Available through the platform
• Support Languages: Bengali and English